Alert Slack vs. support Slack Connect: This page covers alert notifications — Flarehawk posting incidents into a channel in your Slack workspace. Paid plans also include an optional dedicated support channel via Slack Connect: Flarehawk creates a private shared channel in the Vigilbase workspace and invites you by email. Set that up during onboarding or from Organization → Overview in the dashboard. It does not replace or reuse your alert notification connection.
Connecting your Slack workspace
1
Open integrations settings
In the Flarehawk dashboard, navigate to Settings and click the Integrations tab.
2
Start the Slack OAuth flow
Click Connect Slack. You are redirected to Slack’s authorization page.
3
Authorize the Flarehawk app
Select the Slack workspace you want to connect and click Allow. Flarehawk requests the permissions it needs to post messages on your behalf.
4
Return to Flarehawk
After authorization, you are redirected back to the dashboard. The Integrations tab shows your workspace as connected.
5
Choose a Slack channel
Go to Settings → Notifications and enable the Slack channel. Select the Slack channel where alerts should be posted. Public channels are available immediately. For private channels, you must first invite the Flarehawk app to that channel in Slack before it appears as an option.
6
Save your settings
Click Save. New alerts that meet your severity threshold will be posted to the selected channel.
Only organization admins can connect and configure the Slack integration.
What a Slack alert message looks like
Each Slack alert is a rich structured message containing:- Header — severity emoji and event title (for example,
🔴 New critical Incident on api.example.com) - Incident review — plain-language narrative describing what was observed
- Key fields — severity, attack type, alert count, domain, organization, and timestamp
- Highlights — up to four key metrics from the detection, such as request counts or baseline comparisons
- AI analysis — root cause, mitigation plan, and action items where available
- Action buttons — inline buttons to Investigate, Acknowledge, or Mitigate, each linking directly to the incident in the dashboard
Configuring severity filters for Slack
You can set a minimum severity level so that only alerts at or above the threshold are posted to Slack. This is useful for keeping a high-signal channel rather than receiving every low-severity alert.- Go to Settings → Notifications.
- Under the Slack channel, select a Minimum severity level.
- Save your settings.
Disconnecting Slack
To remove the Slack integration:- Go to Settings → Integrations.
- Click Disconnect next to your connected workspace.
- Confirm the action.
Troubleshooting
Alerts aren't appearing in my Slack channel
Alerts aren't appearing in my Slack channel
Check the following in order:
- The Slack channel is enabled in Settings → Notifications (the toggle is on).
- A channel is selected. If no channel is configured, Flarehawk cannot post messages even when the channel is enabled.
- Your minimum severity setting is not filtering out the alerts you expect. Temporarily lower the threshold to
lowand send a test notification. - The alert severity meets the threshold you’ve configured.
Flarehawk can't post to my private channel
Flarehawk can't post to my private channel
The Flarehawk Slack app must be a member of the private channel before it can post to it. In Slack, open the private channel, click the channel name, go to Integrations, and add the Flarehawk app. Then return to Flarehawk and select the channel from the dropdown.
I see a 'missing_scope' error in the dashboard
I see a 'missing_scope' error in the dashboard
This means the Slack app was not authorized with the permissions it needs to post messages. Disconnect and reconnect your Slack workspace to complete a fresh OAuth authorization with the correct scopes.
My workspace connected but no channel appears in the dropdown
My workspace connected but no channel appears in the dropdown
The channel list is populated from your Slack workspace after authorization. If the list is empty, check that your Slack workspace has at least one public channel, or that you’ve invited the Flarehawk app to a private channel first. Try disconnecting and reconnecting Slack.
Alerts stopped appearing after I renamed or archived a channel
Alerts stopped appearing after I renamed or archived a channel
If you rename or archive the channel Flarehawk was posting to, deliveries fail silently. Go to Settings → Notifications, select a new active channel, and save.

